UMass Global: The 5 R’s of Feedback: Turning Difficult Conversations into Opportunities

92% of people believe that constructive criticism is effective at improving performance.* Do you find giving or receiving feedback challenging, especially when the message is hard to hear? In this webinar, participants will learn strategies for delivering employee feedback in a constructive, respectful way, even when the conversation feels uncomfortable. Participants will explore practical approaches for offering feedback without defensiveness or negativity, along with techniques to receive feedback with openness and resilience. Learn how to apply a coaching model to transform potentially tense exchanges into opportunities for growth, reducing fear, easing tension, and fostering workplace connection. In this webinar, you will: -Examine why giving and receiving feedback can be challenging -Learn the 5 R’s Feedback Model for giving and receiving feedback -Develop a coaching mindset to enhance feedback conversations -Develop strategies for planning and practicing feedback meetings Instructor: Sharon M. Noble, MA, BCBA Corporate Training Instructor at UMass Global *www.oak.com/blog/employee-feedback-statistics